<h2 class="bodytitle">Borrowing Frequently-Asked Questions</h2>
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<td bgcolor="#efefef" width="92%" class="bodytext"><span class="bodytext"><strong><a href="#a">1. Who can borrow from Lovejoy Library??</a></strong></span></td>
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<td class="bodytext"><span class="bodytext"><strong><a href="#b">2. Who is eligible to use online library services?</a></strong></span></td>
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<td bgcolor="#efefef" class="bodytext"><span class="bodytext"><strong><a href="#c">3. Do I need a library card to borrow?</a></strong></span></td>
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<td class="bodytext"><span class="bodytext"><strong><a href="#d">4. Do borrowers have any special responsibilities?</a></strong></span></td>
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<td bgcolor="#efefef" class="bodytext"><span class="bodytext"><strong><a href="#e">5. Can someone else use my ID card to borrow?</a></strong></span></td>
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<td class="bodytext"><span class="bodytext"><strong><a href="#f">6. Is proxy borrowing permitted?</a></strong></span></td>
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<td bgcolor="#efefef" class="bodytext"><span class="bodytext"><strong><a href="#g">7. What types of library materials may I borrow?</a></strong></span></td>
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<td width="92%" class="bodytext"><span class="bodytext"><strong><a href="#h">8. Where do I check out library materials?</a></strong></span></td>
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<td bgcolor="#efefef" class="bodytext"><span class="bodytext"><strong><a href="#i">9. How long can I keep library materials?</a></strong></span></td>
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<td class="bodytext"><span class="bodytext"><strong><a href="#j">10. Where do I return library materials?</a></strong></span></td>
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<td bgcolor="#efefef" class="bodytext"><span class="bodytext"><strong><a href="#k">11. Can I renew my library materials?</a></strong></span></td>
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<td><strong><a href="#l">12. What if my library materials are overdue?</a></strong></td>
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<td bgcolor="#efefef"><strong><a href="#l">13. <span style="">What happens if my borrowing privileges are suspended?</span></a></strong></td>
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<td><strong><a href="#l">14. What if I pay for a lost library item and then find it?</a></strong></td>
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<td bgcolor="#efefef"><strong><a href="#o">15. <span style="">What if I damage library materials?</span></a></strong></td>
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<td><strong><a href="#p">16. <span style="">What if an item I have borrowed is recalled? What does "recall" mean?</span></a></strong></td>
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<td bgcolor="#efefef"><strong><a href="#q">17. What if I can’t find the book I want on the shelf?</a></strong></td>
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<p class="bodytitle"><strong><a name="a" id="a">1. Who can borrow from Lovejoy Library?</a></strong></p>
<ul>
<li>Current faculty, students, and staff of SIUE and other <span style="text-decoration: underline;"><a href="http://www.carli.illinois.edu/mem-libs.html"><span style="color: windowtext;">I-SHARE institutions</span></a></span> receive complimentary library privileges.</li>
<li>
<p><span style="text-decoration: underline;">Courtesy</span> Borrowers including members of the <a href="http://www.siue.edu/ALUMNI/"><span style="color: windowtext;">SIUE Alumni Association</span></a> and the <a href="http://www.library.siue.edu/friends/"><span style="color: windowtext;">Friends of Lovejoy Library</span></a> may obtain specified library privileges.</p>
</li>
<li>
<p>Affiliated borrowers may obtain specified privileges according to the agreement with the affiliate organization.</p>
</li>
<li>
<p>If you would like to become a borrower, please contact the Library circulation Desk at 618-650-2172.</p>
</li>
</ul>
<p class="bodytitle"><strong><a name="b" id="b">2. Who is eligible to use online library services?</a></strong></p>
<ul>
<li>A<strong><span style="font-weight: normal;">nyone may use most online services from computers housed in Lovejoy Library if computers are available.<span style=""> </span> Inquire at the Information Desk for a visitor log-in.</span></strong></li>
<li>
<p><strong><span style="font-weight: normal;">Current SIUE students and employees are eligible for remote access to online library services.</span><span style=""> </span></strong></p>
</li>
<li>
<p>When prompted to log in for any I-Share library service, you must have a UFind Username. To create a UFind Username account, click on “Create a New Account.” You will need to enter in your basic information and your FULL Library Account ID number (21811800******) and choose a username and password. One you have created this account you will be able to log in with your chosen username and password.</p>
</li>
<li>
<p>For other online library services use your E-ID and password.</p>
</li>
</ul>
<p class="bodytitle"><strong><a name="c" id="c">3. Do I need a library card to borrow?</a></strong></p>
<ul>
<li>Your ID card from SIUE or another I-Share institution functions as your library card. You must present this ID to borrow.</li>
<li>Courtesy and Affiliated borrowers must present the appropriate library borrower authorization and a government-issued photo ID such as a driver’s license.</li>
</ul>
<p class="bodytitle"><strong><a name="d" id="d">4. Do borrowers have any special responsibilities?</a></strong></p>
<ul>
<li>Check your SIUE email account daily as important user information and many library notices and are sent via email only.</li>
<li>
<p>Report address changes at the Library Circulation Desk and keep your “mailing” address <strong style="">current</strong> in Cougarnet.<span style=""> </span> If you report an address change to the Library and don’t update your Cougarnet information, the old address will over-write the new one in your library account.</p>
</li>
<li>
<p>Know the due dates for items you borrow and return or renew them before they become overdue.</p>
</li>
<li>
<p>Immediately contact the Circulation Desk (618-650-2172) if you receive a notice that you do not understand or question.</p>
</li>
</ul>
<p class="bodytitle"><strong><a name="e" id="e">5. Can someone else use my ID card to borrow?</a></strong></p>
<ul>
<li>Lending of ID cards is not permitted. You must present your own ID to borrow.</li>
<li>
<p>The owner of the ID is responsible for all materials borrowed with it.</p>
</li>
<li>
<p><em><span style="">Lost ID cards should be reported immediately to the Library Circulation Desk at 618-650-2172 and to the Service Center at 618-650-2080 or <a href="mailto:servicecenter@siue.edu?"><span style="">servicecenter@siue.edu</span></a>.</span></em></p>
</li>
</ul>
<p class="bodytitle"><strong><a name="f" id="f">6. Is proxy borrowing permitted?</a></strong></p>
<ul>
<li>Current faculty members may request proxy privileges enabling another SIUE patron to pick up library materials for them.</li>
<li>
<p>The proxy arrangement must be pre-approved by Access Services.</p>
</li>
<li>
<p>The Proxy Request form is available at the Circulation Desk.</p>
</li>
<li>
<p>An online Proxy Request form is available on the library homepage under <span style="text-decoration: underline;">Library Services</span>.<span style=""> </span> Click on “<a href="http://www.siue.edu/lovejoylibrary/misc/form_index.shtml">Library Forms</a>” and submit the request electronically.</p>
</li>
</ul>
<p class="bodytitle"><strong><a name="g" id="g">7. What types of library materials may I borrow?</a></strong></p>
<ul>
<li>Most library materials including books and other formats may be borrowed. Other media equipment, such as DVD camcorders, digital cameras and overhead projectors may also be checked out from the Circulation Desk.</li>
<li>Only faculty may borrow journals housed in the library.<span style=""> </span> Storage journals may be checked out by faculty, staff and students.</li>
</ul>
<p class="bodytitle"><strong><a name="h" id="h">8. Where do I check out library materials?</a></strong></p>
<ul>
<li>All library materials are checked out at the Circulation Desks on the 1st floor of Lovejoy Library—one at each entrance. Two Self Check-out machines are also available for most materials</li>
</ul>
<p class="bodytitle"><strong><a name="i" id="i">9. How long can I keep library materials?</a></strong></p>
<ul>
<li>Loan periods are posted at the Circulation Desk and vary depending on the type of material and the category of borrower.</li>
<li>
<p>Most books circulate to undergraduate students and staff for 4 weeks; to graduate students for 8 weeks; and to faculty for 16 weeks.</p>
</li>
<li>
<p>Browsing Collection (current releases) have a 4 week loan period for all borrower groups. Overdue fines are assessed on these items.</p>
</li>
<li>
<p>Due dates are stamped on all materials borrowed from the Circulation Desks, and borrowers are responsible for returning items on time.</p>
</li>
<li>
<p>Loan periods for interlibrary loan materials are established by the owning library and may differ from loan periods for Lovejoy Library materials.<span style=""> </span> Some interlibrary loan materials have renewal limits set by the owning library.</p>
</li>
</ul>
<p class="bodytitle"><strong><a name="j" id="j">10. Where do I return library materials?</a></strong></p>
<ul>
<li>When the Library is open, return all library materials to the Main Circulation Desk..</li>
<li>
<p>After hours, most <span style="text-decoration: underline;">books</span> may be returned in the book drops located in the front and back of the Library.</p>
</li>
<li>
<p>All media & equipment must be returned to the Circulation Desk during operating hours.<span style=""> </span> Media & equipment should <span style="text-decoration: underline;">never</span> be returned to the book drops as damage may occur and the borrower will be held responsible for repair or replacement costs incurred.</p>
</li>
<li>
<p>Borrowers may request receipts when items are returned to the Main Circulation Desk.</p>
</li>
</ul>
<p class="bodytitle"><strong><a name="k" id="k">11. Can I renew my library materials?</a></strong></p>
<ul>
<li>Unlimited renewals are available on many library materials.</li>
<li>
<p>To renew an item by phone, call the Circulation Desk at 618-650-2172.</p>
</li>
<li>
<p>To renew an item online, click on “Renew or Request Items” on the library homepage.</p>
</li>
<li>
<p>When renewing online, always check the due date to be sure the loan was renewed<strong style="">. Items that will not renew must be returned.</strong></p>
</li>
<li>
<p>Periodicals, course reserves, special loans, DVDs, VHS tapes, laptops, reserve equipment, recalled items and some interlibrary loan items cannot be renewed.</p>
</li>
</ul>
<p class="bodytitle"><strong><a name="l" id="l">12. What if my library materials are overdue?</a></strong></p>
<ul>
<li>
<p style="" class="MsoNormal">As a courtesy, the library sends a reminder to borrowers through SIUE E-mail two days before items are due.</p>
</li>
<li>
<p style="" class="MsoNormal">Overdue notices are sent via SIUE e-mail and U.S. mail.</p>
</li>
<li>
<p style="" class="MsoNormal">Even if a notice is not received, borrowers are responsible for assessments incurred.</p>
</li>
<li>
<p style="" class="MsoNormal">Many overdue items may be renewed without fines. However, when applicable, fines are assessed as follows: <br /><br />Browsing collection - $1.00/day <br />Periodicals - $1.00/day <br />Recalled items - $1.00/day from new due date <br />Reserve items including media and equipment - $1.00/day/item or $1.00/hour <br />Special loans - $1.00/day <br />Building use Laptop computers - $20.00/hour <br />Videocassettes & DVD’s - $1.00/day<br /></p>
</li>
</ul>
<ul>
<li>
<p style="" class="MsoNormal">If an item is 30 days overdue, unpaid fines and replacement costs are transferred to University Accounts Receivable for collection. A $20.00 non-refundable processing fee is added for each transfer of charges to A/R. At this time, borrowing privileges are suspended.</p>
</li>
<li>
<p style="" class="MsoNormal">Other libraries may also request that Lovejoy Library suspend borrower privileges for unreturned interlibrary loan materials and/or unpaid fines or fees.</p>
</li>
</ul>
<p><strong><a name="m" id="m">13. What happens if my borrowing privileges are suspended?</a></strong></p>
<ul>
<li>You cannot use My Account or borrow material from Lovejoy Library, through Interlibrary Loan, or from other I-Share member libraries.</li>
<li>
<p>Suspended borrowing privileges are reinstated upon return or renewal of the overdue items and payment of the appropriate fees, fines, or replacement costs.</p>
</li>
<li>
<p>Reinstatement of borrowing privileges may require 48 hours or longer in the case of interlibrary loan items.</p>
</li>
</ul>
<p><strong><a name="n" id="n">14. What if I pay for a lost library item and then find it?</a></strong></p>
<ul>
<li>Please return the item to the Circulation Desk as soon as possible and explain the situation.</li>
<li>
<p>Refunds for replacement charges <span style="text-decoration: underline;">may</span> be given within 90 days of payment, if the material is returned undamaged.</p>
</li>
<li>
<p>Refunds require 48 hours and may be credited to the patron’s<span style=""> </span> Bursar account.</p>
</li>
</ul>
<p><strong><a name="o" id="o">15. What if I damage library materials?</a></strong></p>
<ul>
<li>Please bring damaged items to the Circulation Desk as soon as possible. In some cases prompt attention to damages may reduce repair charges.</li>
<li>
<p>The cost to repair or replace damaged materials is charged to the borrower upon return of the item.</p>
</li>
<li>
<p>Please do not attempt to make repairs yourself.</p>
</li>
</ul>
<p><strong><a name="p" id="p">16. What if an item I have borrowed is recalled? What does “recall” mean?</a></strong></p>
<ul>
<li>After you have had an item for 14 days it may be recalled to the Library for use by another patron or for other reasons.</li>
<li>
<p>The original loan period will be <strong style="">shortened</strong> and <strong style="">a new due date</strong> will be assigned.</p>
</li>
<li>
<p>You will receive either an email or a print notice informing you of the change.<span style=""> </span></p>
</li>
<li>
<p>Items not returned by the new due date are assessed a fine of $1.00 per day until the item is returned. Replacement charges and a processing fee may also be assessed for unreturned recalled items.</p>
</li>
<li>
<p>Items needed for Course Reserves are subject to immediate recall and must be returned within seven days of the recall notice date.</p>
</li>
</ul>
<p><strong><a name="q" id="q">17. What if I can’t find the book I want on the shelf?</a></strong></p>
<ul>
<li>Ask for help at the Information Desk. They may request a special search for you. Special searches help library staff monitor collections.</li>
<li>Information Desk staff may also be able to suggest an alternate source so that your research is not delayed.</li>
</ul>
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