<h2>Faculty & Staff</h2>
<br />The Management & Marketing Department has fourteen full-time faculty members with diverse educational backgrounds, skills and experience in Management, Business Administration, Marketing, Marketing Research, Law, Economics, Operations Management, and Sociology. The faculty members combine academic expertise with business experience, current business research and consulting activities. This provides a valuable real-world perspective to enhance the academic experience of our students.
<p><strong><a href="http://www.siue.edu/~rberkle/" target="_blank">Dr. Robyn Berkley</a>, <em>Assistant Professor</em><br /></strong>Ph.D., University of Wisconsin-Madison, 2001<br />Human Resources Management and Organizational Behavior</p>
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<p>Robyn Berkley's research interests are in the areas of diversity, discrimination, and sexual harassment, along with ethics and corporate social responsibility. Her research has been published in scholarly journals such as the Employee Rights and Responsibility Journal, National Womens Studies Association Journal, Journal of Small Business Management, Journal of Business Ethics, and Society and Business Review. Her teaching focus is the area of Human Resources Management where she has taught the Introductory HR course at the Undergraduate level along with classes in Staffing, Training & Development, and Compensation. At the Graduate level, she has taught an HR Skills course for Non-HR Professionals and is responsible for the Decision-Making Course in the new MBA Curriculum. Aside from being asked to serve as a speaker on human resource management issues both on and off campus, she also serves on the editorial board for the Employee Rights and Responsibilities Journal.</p>
<p>Email: <a href="mailto:rberkle@siue.edu">rberkle@siue.edu</a><br />Phone: (618) 650-2735</p>
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<p><strong><a href="http://www.siue.edu/~thdougl/" target="_blank">Dr. Thomas J. Douglas</a>, <em>Emeritus Professor</em><br /></strong>Ph.D., University of Tennessee, 1997<br />Strategic Management, Entrepreneurship</p>
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<p>Tom Douglas joined the SIUE faculty in 2005. He teaches strategic management and entrepreneurship courses at both the graduate and undergraduate level. He has also led the China Travel Study course which spends two weeks in the People’s Republic of China each year. His teaching philosophy focuses on the belief that students must not only learn important concepts, but must also experience them. Multiple methods must be used to ensure student understanding of the material and enhance their ability to utilize it. His research interests focus on identifying sources of competitive advantage, understanding the entrepreneurial process, and explaining the effect and evolution of quality improvement practices. Professor Douglas has published his research in scholarly journals including the Academy of Management Journal, the Journal of Management, the Strategic Management Journal, the Journal of Operations Management, the Journal of Business Venturing, the Journal of Business Research, and Decision Sciences. He is on the editorial review board for Corporate Governance: An International Review. In addition, he has extensive industry experience including twenty-five years with AT&T.</p>
<p>Email: <a href="mailto:thdougl@siue.edu">thdougl@siue.edu</a><br />Phone: (618) 650-2731</p>
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<p><strong><a href="http://www.siue.edu/~sdustin/" target="_blank">Dr. Susan L. Dustin</a>, <em>Assistant Professor</em><br /></strong>Ph.D., University of Iowa, 2009<br />Human Resources Management and Organizational Behavior</p>
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<p>Susan Dustin teaches courses in organizational behavior, management principles and negotiation. Her research interests include impression management, motivation and performance. She has published in the Journal of Applied Psychology, Journal of Occupational and Organizational Psychology, and Personality and Individual Differences. Prior to returning to school for her Ph.D., Susan worked for more than 15 years in a variety of sales and marketing management positions. She also has several years of consulting and corporate training experience. Susan has a Ph.D. from the University of Iowa, an M.B.A. from Northwestern University, and a B.A. from Grinnell College.</p>
<p>Email: <a href="mailto:sdustin@siue.edu">sdustin@siue.edu</a><br />Phone: (618) 650-2750</p>
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<p><strong><a href="http://www.siue.edu/~rgiacob/" target="_blank">Dr. Ralph W. Giacobbe</a>, <em>Associate Professor</em><br /></strong> Ph.D., Arizona State University, 1991<br />Consumer Behavior, Marketing Research, Marketing Strategy, Services Marketing</p>
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<p> Ralph Giacobbe's teaching areas include quantitative business analysis, marketing research, research design methods, buyer behavior, services marketing and marketing strategy. Professor Giacobbe received SIUE’s Teaching Recognition Award in 1997 and the Master of Marketing Research Distinguished Teaching Service Award in 2006. His research interest areas include marketing research, marketing ethics, personal selling, and marketing education. He has published in several journals including the Journal of Personal Selling and Sales Management, Industrial Marketing Management, Journal of Marketing Education, Marketing Research, International Journal of Retailing and Distribution, Services Marketing Quarterly, Journal of Professional Services Marketing, and Journal of Business Ethics. Professor Giacobbe has been a longstanding member of several professional societies including the American Marketing Association, the Academy of Marketing Science, and the Midwest Marketing Association.</p>
<p>Email: <a href="mailto:rgiacob@siue.edu">rgiacob@siue.edu</a><br />Phone: (618) 650-2586</p>
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<p><strong><a href="http://www.siue.edu/~agorman/" target="_blank">Ann Gorman</a>, <em>Instructor</em><br /></strong>M.S., University of Colorado at Denver, 1990<br />Sales and Policy Management, Principles of Marketing and Human Resource Management</p>
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<p>Ann brings over 15 years experience in sales, marketing and channel management, most recently 12 years with NCR Corporation. She comes to SIUE with a varied background in business development, management of third-party relationships, contract negotiations and product training. Her most recent position was a Global Alliance Manager in NCR’s Teradata Division, where she managed relationships with multiple Technology Partners. She is also the Assistant Advisor for the SIUE Marketing Association.</p>
<p>Email: <a href="mailto:agorman@siue.edu">agorman@siue.edu</a><br />Phone: (618) 650-2707</p>
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<p><strong><a href="http://www.siue.edu/%7Eehershb/" target="_blank">Dr. Edmund Hershberger</a>, <em>Associate Professor & Chair</em><br /></strong> Ph.D., Georgia State University, 2003<br />Online Advertising, Consumer Behavior, Interactive Marketing, Event Marketing</p>
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<p>Edmund Hershberger joined the faculty at SIUE in 2003. He has several years experience in marketing and operations and has been teaching marketing since 1999. Dr. Hershberger’s research interests include marketing communications, marketing productivity, and technology’s impact on consumer behavior. His teaching interests include Advertising, Marketing Research, and Consumer Behavior. His research has been published in scholarly journals such as the Journal of Advertising Research, Journal of Business Research, Marketing Research, Marketing News and the Quarterly Journal of Electronic Commerce. In addition Dr. Hershberger has presented his research at national conferences for the American Marketing Association and the Society for Marketing Advances.</p>
<p>Email: <a href="mailto:ehershb@siue.edu">ehershb@siue.edu</a><br />Phone: (618) 650-3224</p>
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<p><strong><a href="http://www.siue.edu/~jehunt/" target="_blank">Jenni Hunt</a>, <em>Instructor</em><br /></strong>MBA, Southern Illinois University Edwardsville, 2004<br />Human Resource Management, Principles of Management, Organizational Behavior</p>
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<p>Jenni Hunt comes to us with a background in Human Resources. She worked in HR at Boeing for a little over 2 years and prior to that, Jenni worked in HR at SimmonsCooper, LLC for approximately 2 years. She has a B.S from Illinois State University and a MBA from SIUE. She teaches Human Resource Management, Principles of Management and Organizational Behavior.</p>
<p>Email: <a href="mailto:jehunt@siue.edu">jehunt@siue.edu</a><br />Phone: (618) 650-2587</p>
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<p><strong><a href="http://www.siue.edu/~jjoplin/" target="_blank">Dr. Janice R. W. Joplin</a>, <em>Associate Professor and Associate Dean</em><br /></strong>Ph.D., University of Texas at Arlington, 1993<br />Strategy and International Management </p>
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<p>Janice Joplin has published articles on leadership, self-reliance, and work-family balance in the workplace in outlets including Journal of Vocational Behavior, Academy of Management Executive, and Journal of Organizational Behavior. An addition to conducting cross-cultural research on these topics, she teaches in the areas of strategic and international management at SIUE and has conducted international management seminars in Singapore, Hong Kong, and France.</p>
<p>Email: <a href="mailto:jjoplin@siue.edu">jjoplin@siue.edu</a><br />Phone: (618) 650-3412</p>
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<p><strong><a href="http://www.siue.edu/~jkaikat/" target="_blank">Dr. Jack G. Kaikati</a>, <em>Emeritus Professor</em><br /></strong>D.B.A, Florida State University, 1976<br />Strategy and International Marketing </p>
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<p>Jack Kaikati has published more than fifty articles in such publications as Harvard Business Review, Journal of Marketing, Sloan Management Review, California Management Review, European Journal of Marketing, Journal Business Ethics, International Journal of Advertising, Journal of Marketing and Public Policy, Journal of Global Marketing, Journal of Product and Brand Management, and International Journal of Retailing and Distribution. Several of his articles were reprinted in books and other publications. He has also presented numerous papers at national and international conferences. Additionally, he is the recipient of the AMOCO Excellence in Teaching Award in 1986 and the Outstanding</p>
<p>Email: <a href="mailto:jkaikat@siue.edu">jkaikatsiue.edu</a><br />Phone: (618) 650-2752</p>
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<p><strong><a href="http://www.siue.edu/~sukim/">Dr. Sungho Kim</a></strong>, <em><strong>Assistant Professor of Management</strong></em><br />Ph.D., The Ohio State University, 2012<br />Strategy and Organization Theory </p>
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<p>Sungho's primary research interest lies in the analysis of organizational and economic phenomena from the perspective of complex adaptive systems (CAS) theory and organizational economics. Two central pillars constitute his research interest. One pillar consists of discipline-based topics: network theory and evolutionary economics. The other pillar involves phenomena-based topics in strategy: corporate strategy, organizational change and technology management. His studies have been presented at Organization Science Winter Conference, Academy of Management Meetings, and Strategic Management Society. His teaching areas include strategic management, technology management, and international strategy. </p>
<p>Email:<a href="mailto:sukim@siue.edu">sukim@siue.edu</a><br />Phone: (618) 650-2731</p>
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<p><strong><a>Dr. Mary Sue Love</a></strong><em><strong>, <em>Associate Professor</em><br /></strong></em>Ph.D., University of Missouri-Columbia, 2001<br />Organizational Behavior and Leadership</p>
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<p>Mary Sue's research interests primarily focus on improving interactions at work, and she has published articles in the Journal of Applied Psychology, Career Development International, Communications of the ACM, International Journal of Management Concepts and Philosophy, Journal of Leadership and Organizational Studies, Leadership and Organization Development Journal, and Business Horizons. Before returning to school for her Ph.D., Mary Sue worked in the insurance industry, holding positions in underwriting, provider relations, and customer service. At SIUE, she teaches organizational behavior, leadership, and negotiations. She also offers workshops through the School's Office of Executive Education.</p>
<p>Email: <a href="mailto:marlove@siue.edu">marlove@siue.edu</a><br />Phone: (618) 650-2733</p>
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<p><strong><a href="http://www.siue.edu/~rmadupa/" target="_blank">Dr. Ramana Madupalli</a> , <em>Assistant Professor & Director of Marketing Research Program</em><br /></strong>Ph.D., Georgia State University, 2007<br />Database Marketing, Customer Equity, Sales Management, Marketing Research</p>
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<p>Ram Madupalli is the current Director of the Master of Marketing Research (MMR) Program. Ram Madupalli’s research interests include sales management, customer equity, call center management and marketing research. He has been teaching different marketing courses since 2002 and his teaching interests are personal selling and sales management, marketing research, database marketing and product management. Ram has presented papers at the AMA Marketing and Public Policy conference and Marketing Science conference. His research is published in Journal of Business Research, Journal of Business Industrial Marketing, Journal of Services Marketing and more. Ram’s credentials include best paper award at the 2003 Marketing Public Policy conference and recognition as AMA doctoral consortium candidate. His dissertation titled “Salesperson behavioral determinants of customer equity: an effectiveness approach” is a recipient of AMA dissertation award and Georgia State University dissertation grant. His primary teaching responsibilities in the MMR program covers marketing research methodologies, database marketing and qualitative research. Dr.Madupalli is also the advisor for MMR Alumni Society.</p>
<p>Email: <a href="mailto:rmadupa@siue.edu">rmadupa@siue.edu</a><br />Phone: (618) 650-2701</p>
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<p><strong><a href="http://www.siue.edu/~jmichli/" target="_blank">Dr. Joseph Michlitsch</a>, <em>Emeritus Professor</em><br /></strong>Ph.D., University of Minnesota, 1980<br />Strategic Management</p>
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<p>Joe Michlitsch’s areas of interest are strategic management (including formulation and implementation of strategy), general management, management education, and analytical thinking and writing. He teaches, writes, and consults in these areas.</p>
<p>Email: <a href="mailto:jmichli@siue.edu">jmichli@siue.edu</a><br />Phone: (618) 650-2750</p>
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<p><strong><a href="http://www.siue.edu/~tozcan/">Dr. Timucin Ozcan</a>, <em>Assistant Professor</em><br /></strong>Ph.D., University of Rhode Island, 2008<br />Marketing Strategy, Consumer Behavior, Marketing Communications and Positioning</p>
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<p>Dr. Tim Ozcan's research interests include marketing strategy, consumer behavior, marketing communications, and product positioning. Tim has presented papers at several national conferences such as American Marketing Association and Academy of Marketing Science. He was recognized as doctoral consortium fellow by American Marketing Association. His teaching interests include Marketing Strategy, Marketing Communications and Consumer Behavior. He is the faculty advisor of the MMR Student Association (MMRSA).</p>
<p>Email: <a href="mailto:tozcan@siue.edu">tozcan@siue.edu</a><br />Phone: (618) 650-2704</p>
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<p><strong><a href="http://www.siue.edu/~gpannir/" target="_blank">Dr. Gertrude Pannirselvam</a>, <em>Associate Professor</em><br /></strong>Ph.D., Arizona State University, 1995<br />Production and Operations Management, Quality Management</p>
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<p>Gertrude Pannirselvam's research interests include quality management, measurement of customer satisfaction and the role of supplier partnership and scheduling in meeting strategic business objectives. Her research has been published in scholarly journals such as the Journal of Operations Management, The International Journal of Quality and Reliability Management. She serves on the editorial review board for the Journal of Operations Management and the Quality Management Journal. She also serves on the editorial board of the Journal of Operations Management, Quality Management Journal, and The International Journal of Integrated Supply Management.</p>
<p>Email: <a href="mailto:gpannir@siue.edu">gpannir@siue.edu</a><br />Phone: (618) 650-2732</p>
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<p><strong><a href="http://www.siue.edu/~tschoen/" target="_blank">Dr. Timothy S. Schoenecker</a><em>, Associate Professor</em><br /></strong>Ph.D., Purdue University, 1993<br />Strategic Management, Entrepreneurship</p>
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<p>His primary teaching assignment is in the area of business strategy for both undergraduates and MBA’s. He has also taught an introductory course in entrepreneurship at both levels. His primary research interests are in the areas of corporate governance and top management teams. He has published in various journals, such as, Strategic Management Journal, IEEE Transactions on Engineering Management, Organization Science, and Entrepreneurship: Theory and Practice. Tim has consulting and corporate training experience at organizations ranging from a small not-for-profit organization to a large multinational publicly-traded firm. He returns to full-time faculty duties in Fall 2008 after serving as the School’s interim dean for eighteen months. Prior to that, he served as associate dean for academic affairs for four years.</p>
<p>Email: <a href="mailto:tschoen@siue.edu">tschoen@siue.edu</a><br />Phone: (618) 650-2708 </p>
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<p><strong><a href="http://www.siue.edu/~msegal/" target="_blank">Dr. Madhav Segal</a>, <em>Professor of Marketing</em><br /></strong> Ph.D., University of Texas at Arlington, 1979<br />Marketing Research, New Product Design & Development</p>
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<p>Madhav Segal served as the Director of the Master of Marketing Research (MMR) program until August 2011, which he founded in 1984. Dr. Segal serves as a Marketing Consultant to a variety of marketing, business, and marketing research service agencies and organizations. He has been an invited speaker on marketing and marketing research topics for many industry, academic associations and trade organizations both in the United States and abroad. He is extensively published in leading marketing and marketing research journals such as Journal of Marketing Research, Journal of Business Research, European Journal of marketing, Journal of Advertising, Industrial Marketing Management, California Management Review, Journal of Business Ethics and Marketing Research. Dr. Segal’s teaching and research credentials also include several awards for outstanding teaching and scholarly research. He is the recipient of the 1997 Paul Simon Teaching Research Award. This prestigious award recognizes his success in linking his excellence in teaching with research. He has also received the 2000 Great Teacher Award at the university.</p>
<p>Email: <a href="mailto:msegal@siue.edu">msegal@siue.edu</a><br />Phone: (618) 650-2601</p>
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<p><strong><a href="http://www.siue.edu/~lswanso/" target="_blank">Dr. Laura J. Swanson</a>, <em>Associate Professor</em><br /></strong>Ph.D., Purdue University, 1995<br />Production and Operations Management, Quality Management</p>
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<p>Laura Swanson's research interests include manufacturing strategy, technology strategy and the design of production planning and control systems. Her research is published in various journals, such as, Decision Sciences Journal of Innovative Education, International Journal of Production Economics, IEEE Transactions on Engineering Management, Production and Inventory Management Journal, and International Journal of Production Research. She has also been successful in incorporating innovative practices into her courses with the support of university grants. She was one of the 2005 Teaching Excellence Awards nominees at SIUE.</p>
<p>Email: <a href="mailto:lswanso@siue.edu">lswanso@siue.edu</a><br />Phone: (618) 650-2708</p>
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<p><strong><a href="http://www.siue.edu/~jvirgo/" target="_blank">Dr. John M. Virgo</a>, <em>Emeritus Professor</em><br /></strong>Ph.D., Claremont Graduate School, 1972<br />External Environment of Business, International Business, Human Resource Management</p>
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<p>John Virgo is Managing Editor of the Atlantic Economic Journal, Editor-in-Chief of International Advances in Economic Research, and also Executive Vice President of the Atlantic Economic Society. From 1983 to 1987 he was Chief Executive Officer of the International Health Economics and Management Institute. Comparative health care systems, health policy, and management are his specialties. He has published three books on international and U.S. health care policy. In addition, he has six books and research monographs, and over 50 published articles and chapters in books.</p>
<p>Email: <a href="mailto:jvirgo@siue.edu">jvirgo@siue.edu</a><br />Phone: (618) 650-2750</p>
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<p><strong><a href="http://www.siue.edu/~gwatson/" target="_blank">Dr. George Watson</a>, <em>Associate Professor</em><br /></strong>Ph.D., Virginia Tech, 1997<br />Ethics, Corporate Social Responsibility</p>
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<p>George W. Watson received his Ph.D. from Virginia Tech, his M.B.A. from California State at Fullerton, an M.S. in Systems Management from the Naval Postgraduate School in Monterey, an a B.A. in Business Administration from the University of Washington, Seattle. His teaching focus is on corporate social responsibility and ethics. Dr. Watson’s current research interests include ethical decision making, moral psychology and ideology. He has published in Business Ethics Quarterly, Business and Society, and the Journal of Business Ethics. He lives with his wife Tracey and their three children in Maryville, Illinois.</p>
<p>Email: <a href="mailto:gwatson@siue.edu">gwatson@siue.edu</a><br />Phone: (618) 650-2291</p>
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<p><strong><a href="http://www.siue.edu/~yzeng/">Dr. Yuping Zeng</a>, <em>Assistant Professor</em><br /></strong>Ph.D., Peking University, 2007<br />Strategic Management and International Business</p>
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<p>Yuping Zeng received her Ph.D. from Peking University, China, and did her post-doctoral research program in Ohio State University. Dr. Zeng’s research interests include mergers and acquisitions in transitional economies, organizational learning in foreign direct investment, institution transition and firm’s strategic response, internationalization of Chinese firm. She has presented papers at the annual meeting of Academy of Management, Academy of International Business, and Strategic Management Society, and has published papers in several Chinese Journals. Dr Zeng’ teaches Strategic Management course at the undergraduate level at SIUE.</p>
<p>Email: <a href="mailto:yzeng@siue.edu">yzeng@siue.edu</a><br />Phone: (618) 650-2736</p>
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<p><strong><a href="http://www.siue.edu/~strober/">Stephanie Roberts</a>, <em>Staff</em></strong></p>
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<p style='mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin-top:0in; margin-right:0in; margin-bottom:10pt; margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11pt; font-family:"Calibri", "sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US; '>Stephanie is a graduate of SIUE, who joined the department in August of 2010. Shortly after finishing her degree in Sociology, with an emphasis in Employment Relations, she joined the Management & Marketing team in the School of Business. </p>
<p>Email: <a href="mailto:yzeng@siue.edu">strober@siue.edu</a> <br />Phone: (618) 650-2752</p>
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